Same Day Assist

We are proud to offer this industry beating service.

We will do everything we can to get a UK registered health care professional to you or your family’s bedside the same day within Europe.

Our service is not a medical emergency response service but what we will do is get an English speaking UK registered health care professional at the patients side the same day. There are clearly some exclusions to this but in the main we can provide this service to most of Europe, as far as Egypt and North Africa. We see the remit of this health care professional to coordinate communication between a hospital, family and patient, allowing speedy information to be passed between all parties which can often expedite a repatriation.

This service is not a same day repatriation service as this is likely to be clinically unsafe. Repatriations are always conducted once the full extent of a patient’s injury or illness is known and this can only be done by communicating with a hospital and reviewing a patient’s notes. Our new and exciting service seeks to speed up the communication process and put family members at ease. Our commitment to excellent communication ensures that you are kept in the loop at all times.

Some exclusions apply, please contact us for full exclusions & more details. You must have discussed the case with us, have the legal authority to speak and act on behalf of the patient (if you are not the patient) and have funds cleared in our bank by 10am UK time for us to send a health care professional the same day.